Refund & Return Policy

At Unique Style LLC, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help. Please read our Refund & Return Policy carefully before placing an order.

Return Eligibility

You may request a return if all of the following conditions are met:

  • The return request is submitted within 7 days of receiving your order.

  • The product is unused, undamaged, and in its original condition.

  • All original accessories, manuals, packaging, labels, and seals are included.

  • A valid proof of purchase or order confirmation is provided.

Returns that do not meet these conditions may be declined.

Non-Returnable Items

For hygiene, safety, and product integrity reasons, the following items cannot be returned unless they are defective or incorrectly supplied:

  • Products with broken manufacturer seals (where applicable).

  • Software, digital products, gift cards, or downloadable content.

  • Items damaged due to misuse, negligence, accidents, or unauthorized repairs.

  • Products showing signs of wear, physical damage, or liquid damage.

  • Clearance, final sale, or promotional items marked as non-returnable.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If you receive:

  • A damaged product

  • A defective product

  • An incorrect item

  • An item with missing accessories

Please contact us within 48 hours of delivery with:

  • Your order number

  • A description of the issue

  • Clear photos or videos showing the product and packaging

We will review your request and arrange a replacement, repair, or refund where applicable.

Return Process

To request a return:

  1. Contact our customer support team with your order details.

  2. Wait for return authorization before sending the product.

  3. Securely pack the item in its original packaging.

  4. Ship the item using the instructions provided by our support team.

Returns sent without prior authorization may not be accepted.

Refunds

Once we receive and inspect the returned product, we will notify you of the outcome.

If approved, your refund will be processed to the original payment method.

Depending on your bank or payment provider, refunds typically appear within 7–14 business days after approval.

Shipping charges, payment processing fees, and other non-refundable service fees may not be refunded unless the return is due to our error.

Exchanges

We will gladly exchange eligible products if:

  • The item is defective.

  • The wrong product was delivered.

  • The product arrived damaged during shipping.

Exchanges are subject to stock availability.

If the requested replacement is unavailable, we may offer an alternative product or issue a refund.

Order Cancellation

Orders may be cancelled before they have been dispatched.

Once an order has been shipped, it cannot be cancelled and must follow the return process outlined in this policy.

If payment has already been processed for a cancelled order, the refund will be issued to the original payment method.

Shipping Costs for Returns

  • If the return is due to our error (incorrect, defective, or damaged item), we will cover the reasonable return shipping costs.

  • If the return is due to a change of mind or any reason not caused by us, the customer is responsible for the return shipping charges.

We recommend using a trackable shipping service for valuable items, as we are not responsible for returns lost in transit.

Warranty Claims

Products covered by a manufacturer’s or seller’s warranty should be claimed in accordance with the applicable warranty terms.

Warranty service may include repair, replacement, or other remedies as determined by the warranty provider.

Warranty coverage does not include damage caused by misuse, accidents, liquid exposure, unauthorized modifications, or normal wear and tear.

Inspection & Approval

All returned products are inspected before a refund or exchange is approved.

We reserve the right to refuse returns that:

  • Are incomplete or missing accessories.

  • Are damaged due to customer misuse.

  • Show signs of excessive use or alteration.

  • Do not meet the conditions stated in this policy.

Consumer Rights

Nothing in this Refund & Return Policy limits or excludes any rights available to consumers under the applicable laws and regulations of the United Arab Emirates.

Contact Us

If you have any questions about returns, refunds, exchanges, or warranty claims, please contact our customer support team using the contact details provided on our website.

Unique Style LLC
United Arab Emirates

We appreciate your trust in Unique Style LLC and are committed to providing a smooth and transparent shopping experience.