Refund & Return Policy

At Unique Style LLC, we value our customers and aim to provide a reliable and transparent shopping experience. We carefully inspect all electronic products including mobile phones, iPads, laptops, and accessories before delivery to ensure customers receive products in proper working condition.

This Refund & Return Policy explains the terms and conditions for returns, replacements, and refunds for purchases made through our website.

Return Eligibility

Customers may request a return or replacement within 7 days from the date of delivery for eligible products. To qualify, the product must be returned in its original condition with the complete original packaging, accessories, manuals, warranty cards, chargers, cables, and any included items.

Electronic devices must be returned without personal data, accounts, passwords, screen locks, or user modifications. Products that have been activated, damaged, physically altered, repaired by unauthorized parties, exposed to liquid damage, or show signs of misuse may not be accepted.

Due to the nature of electronic products, items that have been opened, used, or configured may be subject to inspection before approval of any return request.

Return Process

To initiate a return request, customers must contact Unique Style LLC through our official customer support channels and provide the order number, product details, and reason for return.

Customers are responsible for keeping the product safe until it is collected or returned. All returned items must be properly packaged to avoid any damage during transportation.

Refund Policy

After receiving the returned product, our team will inspect the item to confirm that it meets the return requirements. Once approved, refunds will be processed through the original payment method or another suitable method agreed upon with the customer.

Delivery charges, express shipping fees, and additional service charges may not be refundable unless the return is due to a defective product, incorrect item delivery, or an error from Unique Style LLC.

Refund processing time may vary depending on the payment provider and banking procedures.

Defective or Incorrect Products

If a customer receives a damaged, defective, or incorrect product, the issue must be reported within 48 hours of delivery. Customers may be required to provide images, videos, or other details to verify the issue and arrange a suitable solution.

Warranty & Manufacturer Support

Products covered by manufacturer warranty will be handled according to the warranty terms provided by the respective brand. Warranty claims outside the return period may be directed to authorized service centers where applicable.

Policy Compliance

This Refund & Return Policy is created to maintain fairness, transparency, and customer protection in accordance with applicable UAE consumer protection guidelines and electronic commerce practices.

Unique Style LLC reserves the right to update or modify this policy when required due to operational, legal, or service improvements.

For any questions regarding returns or refunds, please contact our customer support team.